“I Walked into a small office which was just starting to be renovated, with a few chairs lying around and not much else.” Those were the humble beginnings of HDFC bank as stated by Aditya Puri in his opening remarks to none other than ET NOW's Managing Editor Nikunj Dalmia. According to Mr. Puri, the early hiring strategy was also a key factor that led to the success of the franchise. They had to formulate a unique approach blending the service portfolio of foreign banks with the balance sheet of their richer Indian counterparts. According to Mr. Puri, the reason the bank has been able to thrive is that it provides a larger variety of products and services. The bank has been able to convert a pure banking experience into an all-round financial experience by providing value-added services. Watch the full interview here.