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Zoom is Bringing an Automatic Closed Captions Feature For All Free Users: What to Expect

·1-min read

Video conferencing platform Zoom is planning to roll out support for automatic closed captions for free account holders as part of the company’s efforts to make the video conferencing service more accessible. Zoom announced that the automatic closed captions feature will arrive to all users this fall. If you are a free account holder who wants to try out the feature beforehand, Zoom is allowing users to manually request access to the Live Transcription feature via a Google Form that can be found in Zoom’s official announcement.

Zoom already offered an AI-powered live transcription for all its paid accounts. Before that, meeting hosts had to manually add their own captions, or use a third-party service. Now, the feature will be available to the millions of free users that rely on Zoom. A support page for the Live Transcriptions feature notes that it is currently available only in English. Zoom’s addition heats up the competition even further as other video conferencing software like Google Meet also have automatic closed captions as a feature.

Given the growth it has seen in the past one year, Zoom has made some serious efforts to make the service more accessible. Some of the accessibility features that have been added on to the service are the ability to pin and spotlight interpreters on a call, as well as adding a screen reader support.

Zoom has also launched a Studio Effects feature that allows users to add filters to their faces that include a variety of eyebrows, facial hair, and lip colour during live video streams.