Numerous Paytm users are getting messages saying their account KYC needs to be verified, which needs to be done by calling a number or it will be put on hold.
However, if you check out on social media, these messages haven’t been sent by Paytm or any of its executives, and the mobile wallet player has pointed out through its official Twitter handle to those who’ve reported about getting such warnings.
Hi, this is not an official communication from Paytm. Please be aware of such fake callers/messages. Moreover, thanks for highlighting this to us, we'll take appropriate action against it.— Paytm Care (@Paytmcare) November 19, 2019
As you can see in the message shared by one of the user, it is titled PAYKYC which itself is a strong give away that the sender does not represent the company. And the Paytm handle clarifies that users should be aware of such fake callers as well as messages.
While Paytm claims that appropriate action will be taken against the sender, it will be hard for the company to track down each and every person or number sending such hoax messages and blocking them.
Pls don’t trust any SMS send of blocking your Paytm account or suggestion to do a KYC.— Vijay Shekhar (@vijayshekhar) November 19, 2019
These are fraudsters attempting on your account. Pls RT. pic.twitter.com/vHKBFmo3nc
Because, as we’ve seen with spam SMS from banks and tele-callers, if you block one number, they resort to using another one to continue harassing users. And it’s also highly recommended that you DO NOT call back the number given in the SMS.
This modus operandi has become a popular way of duping people, who unknowingly end up giving access to their phone via third-party apps like Teamviewer Support, which is available on Android and iOS.
Using this, the hackers can easily get bank details and steal money from the account.
How to Avoid Getting Fooled by Fake Messages for Paytm KYC?
- Don’t click on any website links shared in messages from unknown source
- Make sure to delete messages from senders like PAYKYC, PAYTMCHECK and more
- Paytm will not message or call you unless you want the company to do so.
With digital payments becoming a convenient way to pay and buy items from stores, more people are joining the wagon but this has also become an attractive point for hackers, who can fool people and steal money from them digitally. It’s time for people to become digitally aware and vigilant about such wrongdoings and report them at the earliest.
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