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Delhi: Doorstep delivery of services is wider now

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Delhi: Doorstep delivery of services is wider now

As the Delhi government's most ambitious doorstep delivery of public services completes a year on Tuesday, India Today unravels the future roadmap.

The Aam Aadmi Party (AAP) government plans to expand the doorstep delivery services by adding 30 more services by year-end, taking the total number to 100.

The doorstep delivery scheme was launched by CM Arvind Kejriwal on September 10 last year, offering 40 services. Last month, on August 11, the government added 30 more services, taking the total number of services offered to 70 in 12 departments.

"We are in process of adding 30 more services in doorstep delivery scheme by the end of this year. Services such as Mukhyamantri Tirth Yatra Yojana, Widow Pension, Financial Aid on Bread Earner Death, Financial Assistance for Widow Daughter, Fitness fee and transport challan for autos & taxis and other social welfare schemes will be added," Gopal Mohan, advisor to CM, told Mail Today.

The AAP government also wants to smoothen the process of services as it is turning to be a successful idea and also saves a lot of time. The department is in the process of relaxing the backend work of clearing documents which need other states' written approval.

"When the file related to any service reaches the officer with the help of a mobile assistant, then the necessary documents of 90% of the people of Delhi are checked online. But there are some states that have not made their data online. For those states, the Delhi government has to write a letter, and the department is not able to issue a certificate until a reply is received from that state. The Delhi government is discussing online data sharing from several states," Mohan said.

The Delhi government is planning to promote the scheme. "With the help of advertisements in newspapers, TV and radio, we will inform the public about this scheme," he said.